*Due to system updates, it is taking us longer than usual to process returns.*
Returns sent to Whitestown, IN
If your return is sent to Whitestown, Indiana and is received this week, expect to see a refund on your credit card (or to your account credit) the week of November 29th.
Returns sent to Portland, OR
If your return is sent to Portland, OR and is received this week, expect to see a refund on your credit card (or to your account credit) the week of November 29th.
When did my return arrive?
You can check to see when we received your return using the order lookup link below and entering your order number, last name and email. Once you have your order pulled up, complete the following steps to find your return date.
- Click ‘Create A Return’
- Click ‘Track Returns Package’
If you purchased using store credit, you will receive an email when the store credit has been reinstated.
If there is an issue with your return shipment via UPS, please reach out using our site Live Chat or phone: 877-432-6637.