If you received an item as a gift or do not have a receipt, you may return it to us and we will give you a store credit for the most recent selling price of the item. Please note that we can only offer store credits for items we are currently selling on online.
In order to receive a store credit or exchange, the item must be in new, unused condition and in the original packaging.
Please include a note in the box with your contact information. If you would like to receive a different size of the same exact style number instead of a store credit, let us know what size you would like. If your item was purchased from another dealer and not directly from us on danner.com, please note that we will only exchange up to one full size larger or smaller than the original item we received. Also note that we cannot exchange an updated version for an older version of a style. Straight exchanges must be for the exact same style number. Finally, please be sure to obtain a tracking number for your records.
Ship your boots to:
17634 NE Airport Way
Portland, OR 97230
If you have a question about the eligibility of your exchange, please contact us.