If you need to return an item that came from one of our retailers or that you received as a gift and are unsure where it was purchased, please follow the guidelines and instructions below. If your item was from an order placed on danner.com, please review this article instead.
If the item is in new/unused condition, purchased within the last year, and still available for sale on danner.com, it is eligible to be returned for a store/website credit. Please ship the item to us in protected packaging to the address below and include a note in the box with your name, email, phone number and a brief explanation of the reason for your return.
Ship your boots to:
17634 NE Airport Way
Portland, OR 97230
Keep a copy of your shipment receipt with tracking until the return is processed.
If we are not able to authorize the return, we will send the boots back to you in the same condition received.
If your return meets the criteria outlined above, we will apply a credit to your danner.com account and notify you via email. If an account does not already exist, one will be created using the information provided to us with your return.