Danner offers a guarantee against defects in material and workmanship for all footwear purchases from authorized Danner retailers. Please note that our warranty coverage does have some limitations. For details, be sure to carefully read the terms and conditions of our warranty policy.
The warranty period across the entire line of Danner footwear is 365 days.
The warranty period across the entire line of Danner footwear is 365 days.
Submit a Warranty Claim
We stand behind all Danner products and guarantee them to be free from manufacturing defects for one-year from the confirmed date of purchase. Please keep your sales receipt as verification of your purchase.
If you love your boots and they are out of warranty, you might want to consider our recrafting service, which can restore many of our boot styles to like new condition with new outsoles, hardware, and liners. Learn more about it here.
If you love your boots and they are out of warranty, you might want to consider our recrafting service, which can restore many of our boot styles to like new condition with new outsoles, hardware, and liners. Learn more about it here.
Below are some general guidelines of our warranty:
- Approved warranty is at the sole discretion of Danner
- Any cash refund must be obtained through the original place of purchase
- Warranty is only valid on purchases made on Danner.com or from an authorized Danner retailer (re-sell sites like Ebay are not eligible)
- Danner is not responsible for any cost or damages incurred due to loss of use of the product
- You will need to keep possession of your boots until you receive confirmation from Danner that your warranty claim has been completed and approved
- If your claim is approved, you will receive either a website credit or a refund based on the following criteria:
- If you purchased from one or our authorized dealers you'll receive a website credit on Danner.com for the current/most recent purchase price of the product on our website.
- If you've purchased from Danner.com using a previous website credit, the credit for the return will be reapplied to your account.
- If you purchased from Danner.com using your credit or debit card, the original purchase price will be refunded to the original source of payment.
- A product voucher may not be combined with any other discounts or promotions
- Warranty coverage ends when you transfer product
- All Danner warranty decisions are final
Examples of what is not covered by warranty:
- Wear and tear, including wear holes, snags and worn stitching
- Failure to adequately maintain the product, including proper cleaning and leather conditioning
- Alterations, modifications or repair work performed by anyone other than Danner
- Products returned beyond the applicable warranty period, or used other than in the manner intended.
- Damage caused by chemical or other foreign body contamination
- Use of any safety-toe (NMT, steel toe or alloy toe) or metatarsal guard boot after the boot has sustained an initial impact in excess of the specified ASTM rating for such boot. The safety toe or metatarsal guard may be shattered or otherwise damaged as a result of such impact and the boots should not thereafter be used in any environment that requires a safety toe or metatarsal guard
- Cuts, abrasions, or damage resulting from accident, neglect, abuse, misuse or from other than normal and ordinary use of the product
- Improper or inadequate fit (once footwear product has been worn/used)