If your boots are still in new, unused condition and don't fit properly or you're not satisfied with your purchase you are eligible to receive a refund equal to the amount paid for the product(s) being returned. We accept unworn condition returns up to one year from the date of purchase. Danner does not refund shipping costs. However, Danner provides free return shipping for orders placed within the United States purchased through Danner.com. Learn more on how to return your order.
If you purchased discounted product during a sale and need to exchange it, we will refund your original form of payment and email you a promotional code to to reorder at the sale price. Learn more about that process here.
Purchases from a Danner Retail Store
If you purchased from a Danner retail store, please either call or visit one of our Danner retail locations.
Purchases from Danner Authorized Third Party Retailer
If you purchased from an authorized Danner retailer, please return your items to the original place of purchase, subject to that retailer’s standard return policy.
International purchases on Global.Danner.com
Please refer to our international returns support article.
Defective/Damaged Boot Return
If you believe your product is defective please refer to our warranty process.
Additional Terms
Returns must be made by the purchaser of the boots. Danner reserves the right to request proof of purchase. Please allow a reasonable amount of time to process your return and issue any applicable credit/refund. Items marked as final sale are not eligible for return. You must return boots in their original shoe box. All product components included with the boots, such as spare laces, if any, must be returned too. If you purchased a discounted product during a sale and need to return it, we will refund your original form of payment and email you a promotional code to reorder at the sale price. Learn more about that process here. Danner does not refund shipping costs. However, Danner provides free return shipping for orders placed within the United States purchased through Danner.com. Learn more on how to return your order.