Orders & Returns

Ordering

• What are my options for paying later or paying in installments with Klarna?
• Will Danner match the price of a product I found online or in store?
• Will my order arrive before Christmas?
• How much does shipping cost?
• Do you charge sales tax?
• Can I change or cancel my order?

Order Tracking

• How long will it take for my order to arrive?
• When will my order ship?
• How can I track the status my order?

Returns

• I purchased my boots on sale, how do I exchange them?
• How long do I have to return my boots?
• What is your return policy?
• How do I return my order?
• Can I exchange my order instead of return it?
• How do I return a gift or item without a receipt?

See all 7 articles

Miscellaneous

• Do you sell individual boots?
• Do you offer gift receipts?
• Where can I find a specific boot in my area?
• Can I purchase gift cards?
• Do you ever have sales or offer promo (promotion) codes?
• Semi-Annual Sale Exclusions