Orders & Returns

Ordering

• Do you charge sales tax?
• Can I change or cancel my order?
• How much does shipping cost?
• What expedited shipping options are available at checkout?
• Are there discounts for active duty military, first responders, or veterans?
• Are there discounts for United States government employees?

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Order Tracking

• How long will it take for my order to arrive?
• When will my order ship?
• How can I track the status my order?

Returns

• How do I return my order?
• What is your return policy?
• I purchased my boots on sale, how do I exchange them?
• Can I return my online order to a Danner retail store?
• How do I return a gifted item?
• How long do I have to return my boots?

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Miscellaneous

• Run Time 3 | 30-Day Comfort Guarantee
• Do you sell individual boots?
• Do you offer gift receipts?
• Where can I find a specific boot in my area?
• Can I purchase gift cards?
• Do you ever have sales or offer promo (promotion) codes?